FAQ

What is the material used in The Pricy products?

The Pricy uses 100% real leather in all its products.

Does The Pricy offer free shipping?

Yes, The Pricy offers free shipping worldwide when the Order over $100

How long does it take for The Pricy products to arrive after ordering?

Delivery time varies depending on the shipping destination, but The Pricy strives to deliver its products within 10 days.

Is there a warranty on The Pricy products?

The Pricy offers a 7-day easy return policy for exchange or 100% refund amount

What is The Pricy's return policy?

The Pricy accepts returns within 7 days of purchase
for exchange or 100% refund amount.

Does The Pricy offer customization options for its products?

Yes The Pricy Offer Customization options for its products.

Does The Pricy have a physical store?

The Pricy currently operates solely online.

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA, and American Express and you can also get our ShopPay Installment Option.

Can I amend and cancel my order?

You Can Cancel your Order within the 12hrs of Purchase.

I have a discount code, how can I use it?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

I have problems adding items to my shopping cart?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.